Terms of Service

1. Provider and scope

These terms apply to the use of DMCA Protect, a service provided by ProWebSolutions GmbH, Aurelienstr. 48, 04177 Leipzig, Germany.

They apply to trial accounts, paid plans, customer areas, reports and all related services for searching, verifying, reporting and documenting potentially unauthorized distribution of content.

2. Service description

DMCA Protect helps customers find, verify and report copied or unauthorized images, videos, audio files, archives, previews and links to responsible hosts, platforms or contact points.

The service combines technical detection, automated search, human review and reporting. Complete removal of all copies from the internet cannot be guaranteed because deletion and response times depend on third parties.

3. Registration and trial account

Certain functions require registration. The customer must provide accurate and current information and keep login credentials confidential.

A free trial account is used for an initial check and demonstration of the system. There is no right to permanent free use.

4. Customer cooperation and rights

The customer confirms that they are entitled to have the relevant content, domains, marks, watermarks or works checked and reported by DMCA Protect.

The customer provides the necessary information and informs DMCA Protect without delay if rights, responsibilities or content are no longer current.

5. Paid plans, term and cancellation

Paid plans are subject to the prices and scope shown on the website. Billing depends on the selected plan and payment method.

Unless agreed otherwise, plans can be cancelled monthly. Started billing periods are not refunded pro rata where legally permitted.

6. Payment processing

Payments may be processed through connected payment service providers. Sensitive payment data is usually processed directly by the payment provider and is not stored permanently by DMCA Protect.

7. Reports and communication

DMCA Protect may inform customers by email or in the customer area about detected content, reported links, open cases and technical notices. Service-related messages are required for operation of the service.

8. Availability and changes

DMCA Protect aims to provide stable and secure operation. Maintenance, technical issues, third-party outages or necessary security measures may temporarily limit availability.

Functions may be developed, adjusted or replaced as long as the essential purpose of the contract remains intact.

9. Liability

DMCA Protect is fully liable for intent, gross negligence and injury to life, body or health. In cases of slight negligence, liability is limited to breach of essential contractual obligations and to typical, foreseeable damage.

DMCA Protect cannot guarantee decisions, response times or removals by external hosts, platforms, search engines or other third parties.

10. Privacy

Information about personal data processing is provided in the privacy policy. Necessary cookies and technical identifiers may be used for login, registration and service operation.

11. Final provisions

German law applies. Where legally permitted, the place of jurisdiction is Leipzig, Germany. If individual provisions are invalid, the remaining provisions remain effective.

Version: June 2026