Terms of Service

1. Provider and scope

These terms apply to DMCA Protect, a service provided by ProWebSolutions GmbH, Aurelienstr. 48, 04177 Leipzig, Germany. They cover trials, paid plans, customer areas, reports and related search, review, notice, recheck and documentation services. The service is intended for businesses, self-employed creators, studios, rights holders and their authorized representatives.

2. Service and limitations

DMCA Protect helps customers detect, review and report copied or potentially unauthorized images, videos, audio files, archives, previews and links to appropriate hosts, platforms, search engines or contact points.

The service combines automated search and monitoring with technical detection, human review and reporting. Automated components may operate continuously and 24/7; this does not mean complete coverage of the internet or continuous human processing. We do not promise complete removal, a specific revenue outcome or a guaranteed response time because third parties make their own decisions.

3. Plans and processing scope

Standard primarily provides search, attribution, source and result visibility and reporting. Subject to the order, Premium additionally provides active review and processing of suitable cases, notices to appropriate recipients, ongoing rechecks of reported links and individual source extensions.

Included domains, profiles and projects follow the order. Additional domains or profiles are included only where shown in the plan or separately agreed. A stated processing start describes the beginning of our review or processing, not when a third party will remove content.

4. Registration and trial

Registration details must be accurate and current, and credentials must be kept confidential. Unless the registration page states otherwise, the free trial provides seven days of Standard. It ends automatically and does not become paid without an express order. Active takedown processing is not owed during the trial.

5. Customer rights, cooperation and reference material

The customer confirms that they are entitled to have the relevant works, domains, marks, watermarks and content checked and reported. If the customer supplies titles, images, logos, watermarks, face references or other reference material, they confirm that DMCA Protect may process it for the agreed protection purpose.

For identifiable face references, the customer is responsible for obtaining any required consent or other legal basis. The customer must provide necessary information and authorization and notify us if rights, consent or responsibilities change. A technical match, including a face match, never automatically triggers a notice.

6. Contract, term and cancellation

A paid contract starts with order confirmation or plan activation. Unless otherwise agreed, it renews monthly and may be cancelled at the end of the current billing month. Started billing periods are not refunded pro rata where legally permitted.

7. Payments

Payments may be handled by connected payment providers. Sensitive payment data is usually processed directly by that provider and is not stored permanently by DMCA Protect.

8. Reports and communication

We may inform customers by email or in the customer area about findings, reported links, open cases and technical notices. Service messages are necessary for operation.

9. Availability, third parties and changes

Maintenance, technical failures, third-party outages and security measures may temporarily restrict availability. Features may be developed or replaced where the essential contractual purpose remains. Hosts, platforms, search engines and other recipients decide independently about notices, blocks and removals.

10. Liability

DMCA Protect is fully liable for intent, gross negligence and injury to life, body or health. For slight negligence, liability is limited to breach of essential contractual duties and typical foreseeable loss. We cannot guarantee decisions, response times or removals by external parties.

11. Privacy and end of contract

Our privacy policy explains personal data processing. Customer reference and profile data is deleted after the contract ends once it is no longer needed for the protection purpose or legal obligations. Statutory retention and necessary documentation of completed cases remain unaffected.

12. Governing law and language

German law applies and, where legally permitted, Leipzig is the place of jurisdiction. Translations are provided for information. In the event of a discrepancy, the German version prevails unless mandatory law provides otherwise.

Version: August 2026